Everyday Civility Newsletter
The Newsletter of Dr. Mitch Kusy & Associates
What’s Your Civility Quotient (CQ)?
In this Spring edition, I focus on your Civility Quotient (CQ). Check out my brief 10-item survey to assess your knowledge of the power of civility and the devastation of incivility in our work lives. I hope this inspires new insights regarding everyday civility at work.
I am now proud to be associated with the Healthy Workforce Institute!
The Healthy Workforce Institute has as its vision to eradicate incivility and bullying in healthcare.
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ALMOST 60 REVIEWS ON AMAZON AND NOW AVAILABLE AS AN AUDIOBOOK!
Check out what people are saying about my latest book with over 50 reviews on amazon.com
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What’s Your CQ*? (*Civility Quotient)
This is a true-false survey to assess your Civility Quotient (CQ). It should take about 3 minutes to complete.
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About Mitch
A professor, organizational psychologist, and Fulbright Scholar, Dr. Mitch Kusy cracks the code of how to deal with toxic personalities with his co-researched 3-year landmark study. Proactive strategies signal how to avoid hiring them; responsive strategies reveal how to successfully deal with them. His methods of large-scale change, team diagnostics, and coaching increase ROI and reduce workplace drama. Mitch’s keynote speaking and consulting engage strategic planning, leadership development, and team performance. A professor at Antioch University’s international PhD Program in Leadership and Change, Mitch previously directed leadership development at American Express. In 1998, he was the Minnesota Organization Development Practitioner of the Year.
WORKING WITH MITCH
Check out Mitch’s website (www.mitchellkusy.com) and download his complimentary articles as well as his “Toxic Cost Worksheet” to determine the cost of toxic people in your organization. Find more articles and info in his LinkedIn profile: https://linkedin.com/in/dr-mitch-kusy/.
Mitch’s email address: mitchellkusy@gmail.com
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Everyday civility is in every organization’s DNA.
Helping organizations erode toxic behaviors is in ours.
Kusy’s Kernel: Toxic Protectors and Toxic Buffers Enable Toxic Behaviors
In this Winter edition, I focus on the power systems that allow toxic personalities to get away with bad behavior. I refer to these two types of enablers as toxic protectors and toxic buffers. Stay tuned as you discover how to identify their subtle behaviors and how to handle this with finesse and success.
MY NEXT MASTER CLASS FOR HEALTHCARE LEADERS
How Toxic Behaviors Erode the Patient Experience. Please join me in Chicago on April 11 and 12, 2019!
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50+ REVIEWS ON AMAZON!
Check out what people are saying about my latest book with over 50 reviews on amazon.c
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ARE YOU A TOXIC PROTECTOR OR TOXIC BUFFER?
In my research with over 400 individuals regarding toxic behaviors, there was an interesting and surprise discovery that often hidden players allow toxic people to get away with bad behavior. Are you one of these toxic protectors or toxic buffers?
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About Mitch
A professor, organizational psychologist, and Fulbright Scholar, Dr. Mitch Kusy cracks the code of how to deal with toxic personalities with his co-researched 3-year landmark study. Proactive strategies signal how to avoid hiring them; responsive strategies reveal how to successfully deal with them. His methods of large-scale change, team diagnostics, and coaching increase ROI and reduce workplace drama. Mitch’s keynote speaking and consulting engage strategic planning, leadership development, and team performance. A professor at Antioch University’s international PhD Program in Leadership and Change, Mitch previously directed leadership development at American Express. In 1998, he was the Minnesota Organization Development Practitioner of the Year.
WORKING WITH MITCH
Check out Mitch’s website (www.mitchellkusy.com) and download his complimentary articles as well as his “Toxic Cost Worksheet” to determine the cost of toxic people in your organization. Find more articles and info in his LinkedIn profile: https://linkedin.com/in/dr-mitch-kusy/.
Mitch’s email address: mitchellkusy@gmail.com
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Everyday civility is in every organization’s DNA.
Helping organizations erode toxic behaviors is in ours.
Kusy’s Kernel
In this Fall edition, I focus on financial data associated with toxic personalities, demonstrating that everyday civility is not simply a “nice to have”–it erodes your bottom line. Even your top performers who are toxic cost significant dollars! Learn how to calculate the cost of toxic people in this edition.
IN THE MEDIA
Check out my latest TV interview with a San Francisco news show. It’s fun and packed with top strategies for dealing with toxic personalities.
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NEW FROM MITCH
The next 10 who purchase my book will receive a complimentary 30-minute video-consultation with me. Click on “learn more” to order, then email me your date of purchase.
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WHAT THEY COST
This article tells why toxic people cost money. To calculate their cost in your organization, obtain a free copy of my Toxic Cost Worksheet at the bottom of my website (www.mitchellkusy.com)
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About Mitch
A professor, organizational psychologist, and Fulbright Scholar, Dr. Mitch Kusy cracks the code of how to deal with toxic personalities with his co-researched 3-year landmark study. Proactive strategies signal how to avoid hiring them; responsive strategies reveal how to successfully deal with them. His methods of large-scale change, team diagnostics, and coaching increase ROI and reduce workplace drama. Mitch’s keynote speaking and consulting engage strategic planning, leadership development, and team performance. A professor at Antioch University’s international PhD Program in Leadership and Change, Mitch previously directed leadership development at American Express. In 1998, he was the Minnesota Organization Development Practitioner of the Year.
WORKING WITH MITCH
Check out Mitch’s website (www.mitchellkusy.com) and download his complimentary articles as well as his “Toxic Cost Worksheet” to determine the cost of toxic people in your organization. Find more articles and info in his LinkedIn profile: https://linkedin.com/in/dr-mitch-kusy/.
Mitch’s email address: mitchellkusy@gmail.com
Read More
Everyday civility is in every organization’s DNA.
Helping organizations erode toxic behaviors is in ours.
Kusy’s Kernel
In my national research and consulting for over 25 years, I have learned that everyday civility is a practice of zero tolerance for toxic behaviors–elevating workplace respect to a new level. This newsletter will feature how everyday civility will improve personal well being, team performance, and your bottom line.
IN THE MEDIA
Listen to Dr. Mitch Kusy’s interview with Dan Mazzella and Don Perkins on toxic behaviors in small businesses.
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NEW FROM MITCH
Mitch’s latest book provides the results of a national study of over 400 individuals on toxic personalities. Discover what to do and how to calculate their financial cost. Check out the many reviews on Amazon!
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NEW THINKING
What motivated a nice guy like you to do research on a nasty topic like toxic personalities?
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About Mitch
A professor, organizational psychologist, and Fulbright Scholar, Dr. Mitch Kusy cracks the code of how to deal with toxic personalities with his co-researched 3-year landmark study. Proactive strategies signal how to avoid hiring them; responsive strategies reveal how to successfully deal with them. His methods of large-scale change, team diagnostics, and coaching increase ROI and reduce workplace drama. Mitch’s keynote speaking and consulting engage strategic planning, leadership development, and team performance. A professor at Antioch University’s international PhD Program in Leadership and Change, Mitch previously directed leadership development at American Express. In 1998, he was the Minnesota Organization Development Practitioner of the Year.
WORKING WITH MITCH
Check out Mitch’s website (www.mitchellkusy.com) and download his complimentary articles as well as his “Toxic Cost Worksheet” to determine the cost of toxic people in your organization. Find more articles and info in his LinkedIn profile: https://linkedin.com/in/dr-mitch-kusy/.
Mitch’s email address: mitchellkusy@gmail.com
Read More