Everyday Civility Quarterly Summer 2018

Everyday civility is in every organization’s DNA.
Helping organizations erode toxic behaviors is in ours.

Kusy’s Kernel

In my national research and consulting for over 25 years, I have learned that everyday civility is a practice of zero tolerance for toxic behaviors–elevating workplace respect to a new level. This newsletter will feature how everyday civility will improve personal well being, team performance, and your bottom line.

Contact Mitch


Listen to Dr. Mitch Kusy’s interview with Dan Mazzella and Don Perkins on toxic behaviors in small businesses.
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Mitch’s latest book provides the results of a national study of over 400 individuals on toxic personalities. Discover what to do and how to calculate their financial cost. Check out the many reviews on Amazon!
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What motivated a nice guy like you to do research on a nasty topic like toxic personalities?​
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About Mitch

A professor, organizational psychologist, and Fulbright Scholar, Dr. Mitch Kusy cracks the code of how to deal with toxic personalities with his co-researched 3-year landmark study. Proactive strategies signal how to avoid hiring them; responsive strategies reveal how to successfully deal with them. His methods of large-scale change, team diagnostics, and coaching increase ROI and reduce workplace drama. Mitch’s keynote speaking and consulting engage strategic planning, leadership development, and team performance. A professor at Antioch University’s international PhD Program in Leadership and Change, Mitch previously directed leadership development at American Express. In 1998, he was the Minnesota Organization Development Practitioner of the Year.


Check out Mitch’s website (www.mitchellkusy.com) and download his complimentary articles as well as his “Toxic Cost Worksheet” to determine the cost of toxic people in your organization. Find more articles and info in his LinkedIn profile: https://linkedin.com/in/dr-mitch-kusy/.

Mitch’s email address: mitchellkusy@gmail.com