Everyday civility is in every organization’s DNA.
Helping organizations erode toxic behaviors is in ours.
Kusy’s Kernel: Toxic Protectors and Toxic Buffers Enable Toxic Behaviors
In this Winter edition, I focus on the power systems that allow toxic personalities to get away with bad behavior. I refer to these two types of enablers as toxic protectors and toxic buffers. Stay tuned as you discover how to identify their subtle behaviors and how to handle this with finesse and success.
MY NEXT MASTER CLASS FOR HEALTHCARE LEADERS
How Toxic Behaviors Erode the Patient Experience. Please join me in Chicago on April 11 and 12, 2019!
50+ REVIEWS ON AMAZON!
Check out what people are saying about my latest book with over 50 reviews on amazon.c
ARE YOU A TOXIC PROTECTOR OR TOXIC BUFFER?
In my research with over 400 individuals regarding toxic behaviors, there was an interesting and surprise discovery that often hidden players allow toxic people to get away with bad behavior. Are you one of these toxic protectors or toxic buffers?
A professor, organizational psychologist, and Fulbright Scholar, Dr. Mitch Kusy cracks the code of how to deal with toxic personalities with his co-researched 3-year landmark study. Proactive strategies signal how to avoid hiring them; responsive strategies reveal how to successfully deal with them. His methods of large-scale change, team diagnostics, and coaching increase ROI and reduce workplace drama. Mitch’s keynote speaking and consulting engage strategic planning, leadership development, and team performance. A professor at Antioch University’s international PhD Program in Leadership and Change, Mitch previously directed leadership development at American Express. In 1998, he was the Minnesota Organization Development Practitioner of the Year.
WORKING WITH MITCH
Check out Mitch’s website (www.mitchellkusy.com) and download his complimentary articles as well as his “Toxic Cost Worksheet” to determine the cost of toxic people in your organization. Find more articles and info in his LinkedIn profile: https://linkedin.com/in/dr-mitch-kusy/.
Mitch’s email address: firstname.lastname@example.org